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SAS Conference Proceedings: SAS European Users Group International 2001
May 29 - June 1, 2001, Florence, Italy, 228 papers
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[Original source:]

CRM Banking
CRM Other
Coders Corner
Enterprise Marketing Automation
Exploiting the Web
IT Management Solutions
IT Solutions Public Sector
Information Delivery
Managing Finances
Managing Human Capital
Managing Supply Chains
Managing The Enterprise
Panel Discussions
Plenary Session
Process Production Quality
Risk Management
Statistical Analysis

CRM Banking
tweet!  A Design Framework for Combining Click Stream and Customer Data for an e-CRM Solution
  Mark Ansell, SAS Institute
Pages: 21 Size: 573 Kb 
tweet!  And The CRM myth becomes reality
  Christophe Bonnart, Ariane II; Colpin Philippe, UAB
Pages: 40 Size: 1501 Kb 
tweet!  D.R.I.V.E.R.
  Barbara Brusegan, Banca Popolare di Milano
Pages: 14 Size: 450 Kb 
tweet!  Dynamic behaviour profiling to derive cusomter management
  Bayan Dekker, PIC Solutions
Pages: 19 Size: 2191 Kb 
tweet!  linked objectives: CRM and e-CRM as part of the information network
  Fabian Doring, Landesbank Baden-Wurttemberg
Pages: 30 Size: 2361 Kb 
tweet!  WebHound: Your Best Friend for Tracking Web Traffic
  Frank Lieble, SAS Institute
Pages: 37 Size: 1693 Kb 
tweet!  Fast integration of Enterprise Guide and Enterprise Miner with WebHound
  Klaus-Peter Huber, SAS Institute; Rainer Urbahns, SAS Institute
Pages: 12 Size: 929 Kb 
tweet!  Unique utilisation of new business opportunities through integration with traditional channels: Experience and expectations
  Mik Kristensen, Nykredit Data
Pages: 36 Size: 1443 Kb 
tweet!  Reporting on Broadvision data: what are the advantages and how is it done?
  Christine Le Bras, SAS Institute
Pages: 13 Size: 661 Kb 
tweet!  Achieving Profitable Credit Management Strategies
  Sharief Allie, PIC Solutions
Pages: 22 Size: 2303 Kb 
tweet!  System OPENK - Corporate Customers Profitability Analysis
  Krzysztol Marczak, Bank Slaski Katowice
Pages: 2 Size: 61 Kb 
tweet!  Sales Tools in BANCAJA For A Multi-Channel And Customized Distribution of Financial Services
  Jose M. Narciso, BANCAJA
Pages: 16 Size: 354 Kb 
tweet!  Servire al meglio … la migliore clientela
  Giovanni Pietrobelli, Banca Popolare di Verona
Pages: 49 Size: 1531 Kb 
tweet!  SA Nostra: Total CRM With SAS - One Step Forward from analytical to operational
  Antoni Canals, Caixa De Balears; Javier Rojas, Caixa De Balears
Pages: 34 Size: 10655 Kb 
tweet!  Driving CRM with Customer Intelligence
  Adrian Reynolds, SAS Institute
Pages: 28 Size: 1477 Kb 
tweet!  Data Mining at CDG Bank: an advantage or a requirement?
  Elisabete Silva, CGD Group; Henrique Nicola, CGD Group
Pages: 25 Size: 4751 Kb 
tweet!  The Automated Scoring Application Project
  Carl A. Touchie, Bank of Montreal
Pages: 22 Size: 236 Kb 
tweet!  S-Vertrieb Control (SVC) - A report platform for the savings banks' active distribution control
  Peter Wolpers, Informatik Kooperation; Timo Holtig, SAS Institute
Pages: 19 Size: 620 Kb 
tweet!  Chronographic Segmentation - a new life cycle approach to banking customer data analysis
  Furio Camillo, Universita degli Studi di Bologna; Stefano Zecchi, Cassa Di Risparmio Di Ferrara
Pages: 22 Size: 752 Kb 
CRM Other
tweet!  Customer Profiling System in Telecom Italia Mobile
  Claudio Bocci, Telecom Italia Mobile; Gianni Santerini, Telecom Italia Mobile
Pages: 44 Size: 2356 Kb 
tweet!  Cross-selling of insurance products
  Flavio Bonifacio, METIS; Oreste Porreca, Reale Mutua Assicurazioni
Pages: 6 Size: 192 Kb 
tweet!  Preventing surrender by holders of life insurance policies
  Gerhard Braas, Hamburg-Mannheimer Group
Pages: 20 Size: 223 Kb 
tweet! - The who, what, when, where and why of e-business
  Tom Bureau,
Pages: 27 Size: 429 Kb 
tweet!  Testing for the geographic representativeness of data subsets - The Nugget Effect or Degress of Difficulty
  Frederick D. Busche, IBM
Pages: 21 Size: 1685 Kb 
tweet!  Integrated Customer Call Information
  John Nysse, SAS Institute
Pages: 45 Size: 1237 Kb 
tweet!  The R in CRM Stands for Risk & Respect from Customers, not Relationships
  Huw Davis, Brann Worldwide
Pages: 37 Size: 276 Kb 
tweet!  Profiling Your Customers in One Click with SAS: An Automotive Industry Case Study
  Andrea Dorigo, Nunatac; Corrado Marozzo, SAS Institute; Giovanni Lux, Targa Services
Pages: 41 Size: 15231 Kb 
tweet!  Implementation of e-intelligence Solutions for Internet Service Providers
  Enzo Ferrari, SAS Institute
Pages: 19 Size: 771 Kb 
tweet!  An end to end personalisation framework for multi channels
  Turlough Fitzpatrick, SAS Institute
Pages: 23 Size: 872 Kb 
tweet!  eDiscovery: The SAS Solution for eCRM
  Alan Gormley, SAS Institute
Pages: 30 Size: 1595 Kb 
tweet!  Framework for setting up a self-organizing portal through Web Mining
  Christine Schweizer, SAS Institute; Frank Sauberlich, SAS Institute; Klaus-Peter Huber, SAS Institute; Rainer Dorfler, SAS Institute
Pages: 37 Size: 1931 Kb 
tweet!  Trade Customer Intelligence
  Massimo Fabris, SAS Institute; Stefano Lanzoni, Electrolux Zanussi Italia
Pages: 24 Size: 761 Kb 
tweet!  Intelligently screening New Business
  Paull Lawrence, Old Mutual
Pages: 30 Size: 959 Kb 
tweet!  Air Deal Manager: an end-to-end travel & expense management solution with SAS Software
  Dionino Di Florio, American Express Europe Ltd.; Fabio Luzzi, American Express Europe Ltd.; Giuseppe Marcon, Simbologica S.r.l.; Jennifer Leech, American Express Europe Ltd.; Maria Rita Pepe, Simbologica S.r.l.
Pages: 20 Size: 839 Kb 
tweet!  Being the biggest - Becoming the best
  Michal Michalak, Telekomunikacja Polska S.A.
Pages: 20 Size: 1079 Kb 
tweet!  How to approach a segmentation project for ten million customers with SAS Enterprise Miner
  Luis Miguel Muruzabal, Endesa Energia
Pages: 26 Size: 1643 Kb 
tweet!  E-Intelligence and Nokia Online Services
  Rosemarie Ruotto, Nokia Networks
Pages: 19 Size: 731 Kb 
tweet!  Enriching Click Stream data from other sources - What are the benefits and how is it done
  Ismo Saukkonen, SAS Institute
Pages: 19 Size: 1084 Kb 
tweet!  e-Intelligence and e-CRM in a competitive new economy
  Dorte Ransby,
Pages: 27 Size: 1153 Kb 
Coders Corner
tweet!  Reporting in OS/390 Intranet
  Antoni Canals, La Caixa; Esther Remiro, EDS Barcelona
Pages: 21 Size: 1010 Kb 
tweet!  Statistical Analysis for analytical methods validations
  A. Vanasia, A. Vanasia Srl; E. Tizzani, AstraZeneca SPA Italy; Nguyen Van Danh, A. Vanasia Srl; R. Corneo, AstraZeneca SPA Italy; V. Nanni, AstraZeneca SPA Italy
Pages: 9 Size: 569 Kb 
tweet!  Multi-objective modelling of decision making problems using SAS software
  J. Pietrzykowski, Warsaw University of Technology; J. Granat, Warsaw University of Technology; P. Witan, Warsaw University of Technology
Pages: 30 Size: 1321 Kb 
tweet!  Enterprise Wide Information Delivery with ODS
  Achim Granzen, SAS Institute; David Kelley, SAS Institute; Paul Kent, SAS Institute
Pages: 13 Size: 594 Kb 
tweet!  SAS 8e Release 2: An Overview
  Achim Granzen, SAS Institute
Pages: 29 Size: 1056 Kb 
tweet!  Fuzzy key linkage: robust methods for real databases
  Sigurd Hermansen, Westat
Pages: 13 Size: 220 Kb 
tweet!  Macro encapsulation add-in tool for SAS/Warehouse Administrator
  Anders Holte, Anders Holte AG
Pages: 17 Size: 424 Kb 
tweet!  Phillips Petroleum Company-Norway
  Henning Lillejord, Phillips Petroleum Company; Pål Navestad, Phillips Petroleum Company
Pages: 5 Size: 988 Kb 
tweet!  New Visualisation in 8.2
  Stuart Nisbet, SAS Institute
Pages: 32 Size: 2212 Kb 
tweet!  Teaching statistics and the SAS System
  Barbara Schneider, University of Vienna
Pages: 10 Size: 211 Kb 
tweet!  Constructing a time series using PROC SUMMARY and a multi-label format
  Hans Thomsen, Nykredit Data
Pages: 23 Size: 172 Kb 
tweet!  E-St@rt (Statistics in the Net)
  David Christian Dayan, UP-Tecno S.p.A; Giuseppe Marcon, Simbologica S.r.l.; Simona Vezzosi, Banca Popolare di Milano
Pages: 6 Size: 147 Kb 
Enterprise Marketing Automation
tweet!  The SAS Solution for Enterprise Marketing Automation - Opening Session Demo
  Nelle Schantz, SAS Institute; Randy Betancourt, SAS Institute
Pages: 43 Size: 1189 Kb 
tweet!  What is missing in campaign management today?
  Shaun Doyle, SAS Institute
Pages: 18 Size: 1221 Kb 
tweet!  Integration of campaign management and data mining at MTN South Africa
  Marcelle Georgiev, MTN South Africa; Mohan Namboodiri, SAS Institute
Pages: 22 Size: 1947 Kb 
tweet!  Closing the Loop - Using SAS to drive CRM Integration
  Anton Hirschowitz, Idetica
Pages: 32 Size: 871 Kb 
tweet!  The sweet side of web warehousing
Pages: 21 Size: 3995 Kb 
tweet!  A FMCG Company embracing the new challenges of CRM and Marketing Automation
  Kerstin Plehwe, iCentric Group GmbH
Pages: 22 Size: 171 Kb 
Exploiting the Web
tweet!  INFACT: a web-based solution to meeting the demands for public access to data collected at the public's expense
  Carol Calvert, FE Statistics
Pages: 7 Size: 88 Kb 
tweet!  Magellano-Statistics on-line
  A. C. Catitti, Servizio Informazione Statistica; A. Tazzi, Servizio Informazione Statistica; L. Cococcia, Servizio Informazione Statistica
Pages: 36 Size: 8011 Kb 
tweet!  What's new in AppDev Studio 2.0
  Anton Fuchs, SAS Institute
Pages: 41 Size: 1713 Kb 
tweet!  Building JSP based MDDB viewers with webAF 2.0
  Anton Fuchs, SAS Institute
Pages: 26 Size: 948 Kb 
tweet!  How our local vision can change the strategy in Copenhagen from buying solutions for local development
  Sven Gaffron, F & L 12
Pages: 22 Size: 945 Kb 
tweet!  SAS Information Delivery Portal - Delivering Information to the Masses!
  Don Hatcher, SAS Institute
Pages: 36 Size: 1135 Kb 
tweet!  Developing Wireless Applications using AppDev Studio 2.0
  Stephan Haux, SAS Institute
Pages: 14 Size: 601 Kb 
tweet!  Wireless, hype or reality, can you really apply it to the business?
  Stephan Haux, SAS Institute
Pages: 20 Size: 955 Kb 
tweet!  Practical SAS/IntrNet 8.2 - Point and Click Web Pages with Design-Time Controls amongst other things!
  Ingrid Hertel, SAS Institute
Pages: 30 Size: 3256 Kb 
tweet!  SAS/IntrNet Software - What is it, what has been added with release 8.2 and what can it do for your business?
  Ingrid Hertel, SAS Institute
Pages: 34 Size: 4965 Kb 
tweet!  GIS IP Web: enchancing customer serive via Internet
  Lucien Hofmann, Gerling General Insurance Group; Torsten Rosenkränzer, Information Works
Pages: 20 Size: 722 Kb 
tweet!  From data warehouse to reports warehouse: a case study
  Gad Kotler, Executive Information Systems Ltd.
Pages: 5 Size: 685 Kb 
tweet!  Overcoming Cross-Platform Issures using SAS/Connect and Java
  John LaBore, Eli Lilly and Company; Michael Pell, Eli Lilly and Company; Randy Curnutt, Solutions Plus, Inc.
Pages: 5 Size: 302 Kb 
tweet!  Using OLAP and the Web for information about local governments in Lombardy
  Antonio Lentini, Information Delivery Systems
Pages: 28 Size: 951 Kb 
tweet!  Beyond the Chip - Building Solutions for the Customer
  Giovanni Chiabrando, Intel Corporation
Pages: 21 Size: 3004 Kb 
tweet!  The Municipality of Venice Data Warehousing Project
  Francesco Negrato, Comune di Venezia
Pages: 43 Size: 588 Kb 
tweet!  SAS Integration Technologies - Yes we Can!
  Craig Stires, SAS Institute
Pages: 64 Size: 2027 Kb 
tweet!  Web-Based OLTP System Using SAS
  Haidong (Don) Tang, Shanghai Baosight Information Technology Co. Ltd.
Pages: 75 Size: 1397 Kb 
tweet!  SAS and Lotus Notes, an ideal combination for webpublication
  Erwin van Dongen, zorgverzekeringen
Pages: 26 Size: 392 Kb 
tweet!  Web-enabled inquiries on operational data store at KBC
  Jurgen Druyts, LACO Information Services NV/SA; Pascal Verschaeve, KBC
IT Management Solutions
tweet!  WAP! WAP! Know Your Network Performance! Anywhere! Any time!
  Marc-Andre Bumann, Logical Solutions AG
Pages: 25 Size: 2163 Kb 
tweet!  Windows NT Server Configuration and Tuning for Optimal SAS Server Performance
  Carl E. Ralston, Compaq Computer Corp.; Susan E. Davis, Compaq Computer Corp.
Pages: 25 Size: 548 Kb 
tweet!  Broadcasting Network WEB site Traffic Analysis
  Donatella Gandino, RAI ICT
Pages: 37 Size: 1608 Kb 
tweet!  Capacity planning for your telephone systems: A case study from Den Danske Bank Or From 5 weeks to 1 minute
  Morten Halver, SAS Institute
Pages: 20 Size: 926 Kb 
tweet!  A simple SAS-based search engine
  H. Hasselmann, CITA
Pages: 12 Size: 237 Kb 
tweet!  Web Performance Management: A SAS Solution Approach
  Frank Lieble, SAS Institute
Pages: 27 Size: 734 Kb 
tweet!  Data Warehouse Evaluation: Reliability in the Aircraft MRO Industry
  Philipp Mengis, SR Technics
Pages: 31 Size: 1142 Kb 
tweet!  Implementing a Service Level Management Framework - A Case Study
  Andreas Noren, SAS Institute
Pages: 17 Size: 934 Kb 
tweet!  Productivity and strategy in Portuguese banks: a qualitive and quantitative approach for IT investment analysis
  Luis Valadares Tavares, Catholic University of Lisbon; Manuel Joao Pereira, Catholic University of Lisbon
Pages: 22 Size: 163 Kb 
tweet!  IT Service Management - Case Study
  Jani Pusenjak, SAS Institute
Pages: 26 Size: 3239 Kb 
tweet!  Knowledge Solution for the SAP R/3 IT Management
  Christine Ritter, SAS Institute
Pages: 24 Size: 989 Kb 
tweet!  Ensuring SLOs and SLAs - How to commit computer resources to SAS applications, jobs and users
  Udo Schmitt, Hewlett Packard
Pages: 24 Size: 204 Kb 
tweet!  IT Management Solutions - Strategic Directions
  Richard Seery, SAS Institute
Pages: 22 Size: 2364 Kb 
tweet!  Business Process Management: A Key IT Management Challenge
  Dan Squillace, SAS Institute
Pages: 28 Size: 757 Kb 
tweet!  IT Service Vision: pushing back the limits of the Quick-Start Wizard
  Julien Vanhemmens, DEXIA-BIL; N. Lenaerts, SAS Institute; T. Le Tri, Ariane II
Pages: 25 Size: 905 Kb 
tweet!  Uncovering Service Levels
  Fabio Veronese,
Pages: 26 Size: 2929 Kb 
tweet!  IT Service Vision: Strategic Business Reporting
  Brian Watts, SAS Institute
IT Solutions Public Sector
tweet!  Advantages and Disadvantages of Using SAS/MDDB, HOLAP, and SAS/IntrNet in the Development of an Interactive System
  Lori Guido, U. S. Census Bureau
Pages: 64 Size: 885 Kb 
tweet!  Data Warehouse Technology As The Main Building Block of the Modern IT Strategy of the Polish Customs Adminstration
  Andrzej Tyrowicz, Poland Central Board of Customs
Pages: 34 Size: 1275 Kb 
Information Delivery
tweet!  Introducing SAS Data Quality
  Matthias Boge, SAS Institute
Pages: 35 Size: 1382 Kb 
tweet!  SAS/ACCESS to R/3, Release 8.2: Ways to Access SAP BW
  Dietrich O. Banschbach, SAS Institute
Pages: 13 Size: 809 Kb 
tweet!  Scalable Performance Data Server - features of v3.0
  Dave Annis, SAS Institute
Pages: 26 Size: 1287 Kb 
tweet!  Enterprise Guide: Delivering Information to the People Who Need to Know
  Adrian Bruty, SAS Institute
Pages: 21 Size: 1199 Kb 
tweet!  OLAP Best Practices - What You Need to Consider When Building and Deploying an OLAP Application
  Adrian Bruty, SAS Institute
Pages: 35 Size: 1766 Kb 
tweet!  How the Output Delivery System made UCAS data sing
  Gaie Davidson-Burnet, UCAS; Liz Peters, UCAS; Richard Coleman, UCAS
Pages: 27 Size: 2693 Kb 
tweet!  An Ark on the sea of data of the small and medium sized company
  Annarosa Busetto, InfoCamere; Luisa Agostinis, Information Delivery Systems; Simonetta Finoli, InfoCamere
Pages: 41 Size: 747 Kb 
tweet!  Exploiting and extending the Multi Vendor Architecture
  Achim Granzen, SAS Institute
Pages: 52 Size: 901 Kb 
tweet!  Intranet-based Information Delivery at Central-European International Bank
  Eva Habori, Central-European International Bank
Pages: 25 Size: 1544 Kb 
tweet!  What's New in SAS/Warehouse Administrator Software
  Wilbram Hazejager, SAS Institute
Pages: 43 Size: 1421 Kb 
tweet!  Querying Star and Snowflake Schemas in SAS
  Bart Heinsius, E.O.M. Data
Keywords: star snowflake query olap eis schema
Pages: 5 Size: 152 Kb 
tweet!  Data Warehouse and Strategic Management - How to Sustain Competitive Advantage
  Karin Nischk, Mannheimer Insurance Group; Wolfgang Hofbauer, Mannheimer Insurance Group
Pages: 31 Size: 1063 Kb 
tweet!  Taming the CRM Information Explosion - The Power of Two: EMC & SAS
  Marco Lang, EMC
Pages: 12 Size: 1047 Kb 
tweet!  Web warehousing and data exploitation of accidents in working environments - ISPESL
  Paolo Montanari, National Insitute of Occupational Safety and Prevention
Pages: 33 Size: 4252 Kb 
tweet!  Using Version Control and Configuration Management in a SAS Data Warehouse Environment
  Steve Morton, Applied System Knowledge Ltd.
Pages: 45 Size: 7394 Kb 
tweet!  Configuring a SAS Data Campus Using an EMC E-Infostructure
  Freda Cameron, SAS Institute; Martin Stiegler, EMC; Paul Padley, SAS Institute
Pages: 66 Size: 5293 Kb 
tweet!  Data Warehouse Implementation in Financial Statistics using SAS at State Statistical Office of Republic of Macedonia
  Lidija Petkovska, State Statistical Office of Republic of Macedonia; Valentina Jankovik, State Statistical Office of Republic of Macedonia
Pages: 49 Size: 2241 Kb 
tweet!  Use of SAS V8 and SAS Enterprise Guide in the Federal Statistical Office of Germany
  Ernst Schrey, Federal Statistical Office of Germany
Pages: 18 Size: 169 Kb 
tweet!  From Oracle to SAS: converting a large data warehouse
  Clare Somerville, Ministry of Social Policy
Pages: 8 Size: 178 Kb 
tweet!  SAS Data Warehouse in the MKB
  Szekeres Csaba, MKB
Pages: 15 Size: 216 Kb 
Managing Finances
tweet!  Dynamic Budgeting & Plannin
  Peter Bull, SAS Institute
Pages: 33 Size: 1237 Kb 
tweet!  The << Net Interest Margin >> of the BBL Bank Controlled, Analysed and Justified using SAS OLAP Solutions
  Ida Carapelle, SOLID PARTNERS; Michael Berton, BBL Bank
Pages: 30 Size: 1100 Kb 
tweet!  Social Security spreads information on the Web
  Antonio Alonzi, INPS; Claudia Carletti, INPS
Pages: 32 Size: 1879 Kb 
tweet!  SAS as a Financial Controller of day-to-day business
  Andrei Trifonov, Raiffeisenbank Austria; Roman Volynets, SAS Institute
Pages: 34 Size: 568 Kb 
tweet!  Planning and Budgeting with Total Financial Management: How we are automating the budgeting process within SAS International Headquarters
  Jonathan Jones, SAS Institute
Pages: 29 Size: 810 Kb 
tweet!  Rapid Development of an ALM System
  Irmantas Kamienas, AB Vinias Bankas
Pages: 20 Size: 942 Kb 
tweet!  How To Find Your Way Around A Customer Database
  Alberto Saccardi, Nunatac; Fabio Marchetti, BIPOP-CARIRE
Pages: 24 Size: 5149 Kb 
tweet!  Develop The Enterprise Data Warehouse as a New Instrument For a Banking Governance
  Gianni Fuolega, Banca Popolare di Milano; Mario Migliori, Banca Popolare di Milano
Pages: 29 Size: 1622 Kb 
tweet!  Total Financial Management beyond the new economy
  Suzanne Palkoski, SAS Institute
Pages: 34 Size: 838 Kb 
tweet!  A crystal ball for forecasting cellular sales
  Adrian Mattioli, MTN South Africa; Margie van Straten, MTN South Africa
Pages: 20 Size: 1507 Kb 
tweet!  Asset and Liability Management
  Sanja Vuckovic, Zagrebacka banka
Pages: 38 Size: 1029 Kb 
tweet!  Strategic Financial Management at PZU Life: Business Benefits from Data Warehouse and CFO Vision Integration
  Marek Wilczewski, PZU Zycie SA
Pages: 42 Size: 2387 Kb 
Managing Human Capital
tweet!  How to benefit from SAS investments over time
  Nicholas Bull, A.D.G.
Pages: 26 Size: 2086 Kb 
tweet!  Sales Force Management Through Intranet
  Anna Surova, Ceska Pojistovna; Jan Maly, Ceska Pojistovna; Jaroslav Kafka, Ceska Pojistovna
Pages: 21 Size: 481 Kb 
tweet!  SAS & IUT of Vannes: 15 years of Partnership for Higher Competences in the Business Intelligence Economy
  Ariane Liger-Belair Sioufi, SAS Institute; Jean Le Nouvel, IUT Vannes
Pages: 21 Size: 1023 Kb 
tweet!  The Managing Information System (S.I.D.) of the Civil Servants' Health Insurance
  Isabelle Richard, Mutualite Function Publique; Joseph Garacoits, Mutualite Function Publique
Pages: 48 Size: 1734 Kb 
tweet!  Measuring and Managing Human Capital for Improved Performance
  Betty Silver, SAS Institute
Pages: 17 Size: 2976 Kb 
tweet!  Successful certification program - successful projects with certified personnel
  Bernd Steinmetz, IMOS
Pages: 23 Size: 623 Kb 
tweet!  The spider in the Web for your everyday HR business - Corporate human resources data warehouse for logistical service provider
  Niels Stout, CMG
Pages: 25 Size: 847 Kb 
tweet!  Customer's service and technical point of view: the mix of two worlds
  Olivier Wilm, Air France
Pages: 25 Size: 450 Kb 
Managing Supply Chains
tweet!  Globization and National Language Support for Your Release 8.2 SAS Environment
  Manfred Kiefer, SAS Institute; Steve Beatrous, SAS Institute
Pages: 54 Size: 1091 Kb 
tweet!  Managing Legal Reporting Requirements: A Total Financial Management Strategy
  Peter Bull, SAS Institute
Pages: 32 Size: 1200 Kb 
tweet!  Implementing a BSC in a changing environment of Social Security
  Grieko Enter, gak nederland bv
Pages: 26 Size: 2127 Kb 
tweet!  SAS "Eternity" Project
  Leonardo Flora, Liebert Hiross Europe
Pages: 10 Size: 194 Kb 
tweet!  Empowering the purchasing professional: The SAS solution for Supplier Relationship Management
  Brigitte Ley, SAS Institute
Pages: 17 Size: 2851 Kb 
tweet!  Supplier Relations Management - A knowledge based approach to e-procurement
  Jennifer Major, SAS Institute
Pages: 35 Size: 3083 Kb 
tweet!  Detecting Procurement Fraud
  Jennifer Major, SAS Institute
Pages: 33 Size: 3754 Kb 
tweet!  Supplier Relationship Management
  Steve Oestreicher, Aventis CropScience USA
Pages: 20 Size: 545 Kb 
tweet!  Common tool for the Purchasing Headquarters applications
  Gerard Vignaud, Transiciel; Serge Vanborre, Transiciel
Pages: 23 Size: 1060 Kb 
Managing The Enterprise
tweet!  Electronic Information System (EIS) - Past, Present, Future
  Ruth Brogan, Glasgow City Council
Pages: 34 Size: 1816 Kb 
tweet!  Strategic Vision - Implementation Challenges - Speartek Update
  Henning Dekant, CCC Consultant; Stefan Gossler, SAS Institute
Pages: 22 Size: 2656 Kb 
tweet!  The Dynamic Scorecard Lifecycle - Balanced Scorecard ING Bank
  Joost Muller, eNiklas/ING Bank; Popko de Vlugt, eNiklas/ING Bank
Pages: 30 Size: 1155 Kb 
tweet!  Minng-Driven Marketing - Penetrating Telco-Markets Successfully
  Gunter Witsch, Deutche Telekom AG; Markus Ehl, CHS Data Systems
Pages: 19 Size: 221 Kb 
tweet!  Balanced Scorecard with "Strategic Vision" - the story of Samsung Corning Germany
  Joachim Esser, Horvath & Partner GmbH
Pages: 23 Size: 4195 Kb 
tweet!  How we implemented balanced scorecard with the company's strategy, together with follow-up programme
  Anders Finckenhagen, Norway Post
Pages: 24 Size: 4219 Kb 
tweet!  Navigating the New Economy - How analytics and strategy Keep your business on course and moving forward
  Jonathan Hornby, SAS Institute
Pages: 19 Size: 1925 Kb 
tweet!  Kompass 24 - A Balanced Scored of Deutsche Bank 24
  Jorg Hohling, Deutche Bank
Pages: 26 Size: 1079 Kb 
tweet!  A Web-based application for Bosch Siemens: European Price Monitoring (EPM)
  Bernd Brodersen, SAS Institute; Clemens Kraus, BSH Bosch und Siemens Hausgeraete GmbH
Pages: 18 Size: 1802 Kb 
tweet!  How Strategic Vision Successfully Increases the Quality of a Balanced Scorecard System
  Markus Laub, IMG
Pages: 15 Size: 912 Kb 
tweet!  Two e-intelligence case studies - a ank on line and a financial information portal
  Christine Le Bras, SAS Institute
Pages: 22 Size: 1704 Kb 
tweet!  Having trouble with your strategy? … then map it!
  Helmut Maderbacher, SAS Institute
Pages: 26 Size: 903 Kb 
tweet!  WebMining
  Goncalo Abreu, Instituto Superior Tecnico; Pedro Marques, Instituto Superior Tecnico
Pages: 15 Size: 952 Kb 
tweet!  Providing SAS with a Voice
  Pankaj Mistry, Barclays Group PLC
Pages: 22 Size: 672 Kb 
tweet!  From e-data to web mining
  Said Nechab, SAS Institute
Pages: 46 Size: 1383 Kb 
tweet!  A System for Monitoring and Analysing Legal Actions
  Roberto Noceta, INPS (Social Security Service)
Pages: 18 Size: 1036 Kb 
tweet!  Management Information and Balanced Scorecard in Arhus Kommune (Municipality)
  Henning Pedersen
Pages: 18 Size: 167 Kb 
tweet!  Portable Strategy
  Andrew Pleming, SAS Institute; Stephan Haux, SAS Institute
Pages: 17 Size: 1001 Kb 
tweet!  Nokia activating m-Intelligence
  Jukka Riivari, Nokia
Pages: 27 Size: 10749 Kb 
tweet!  Building a Balanced Scorecard in Banca 121
  Alessandra Turi, Banca 121
Pages: 23 Size: 401 Kb 
Panel Discussions
tweet!  International Mail Order Business
  Wil Amian, Bon'A Parte
Pages: 22 Size: 2237 Kb 
tweet!  The Data Warhousing Process in the Development of Traffic Emission Information System of ATENA Project in Naples
  Giovanni Meccariello, Istituto Motori; Livia Della Ragione, Istituto Motori; Mario Rapone, Istituto Motori
Pages: 12 Size: 1659 Kb 
tweet!  Realization of DataWareHouse in the Sector of the Building
  Patrick Duchateau, Federation Francaise Du Batiment
Pages: 28 Size: 1770 Kb 
tweet!  Web clickstream analysis to understand customer behaviour
  Erika Blanc, University of Pavia; Paolo Giudici, University of Pavia
Pages: 21 Size: 355 Kb 
tweet!  Giving the Users what They Expect
  Jeremy Gurney, Protherics Molecular Design Ltd.
Pages: 9 Size: 197 Kb 
tweet!  Web Enabling SAS Output
  Darryl Lawrence, Old Mutual
Pages: 29 Size: 1852 Kb 
tweet!  Economical monitoring and forecasting system of Russian railways
  Konstantin Lisitsa, Russian Railways Ministry
Pages: 16 Size: 666 Kb 
tweet!  Customer Profiling as an integrated system in order to know and interact with the customers
  Angelo Marvaldi, Webank
Pages: 20 Size: 10406 Kb 
tweet!  A prototype of Quality Data Warehouse in Steel Industry
  Camilo De Vecchis, CM Pansid S.p.A.; Maria Murri, Centro Sviluppo Materiali
Pages: 5 Size: 629 Kb 
tweet!  A web interface for portfolio risk optimisation with SAS System
  Giuseppe Marcon, Simbologica S.r.l.; Maria Rita Pepe, Simbologica S.r.l.
Pages: 14 Size: 258 Kb 
tweet!  First Aid for Legacy Data Warehouses - Common Symptoms and their remedies
  David Porter, Idetica
Pages: 3 Size: 116 Kb 
tweet!  Test On Line: reusing SAS code in WEB applications
  Carlo Ramella, TXT e-solutions
Pages: 7 Size: 331 Kb 
tweet!  Group Services Portal Project Web Warehousing - Suppliers
  Angela Rinaldi, Consorzio Cooperative Costruzioni
Pages: 8 Size: 144 Kb 
tweet!  Modelling web trajectories of portal customers by mining clickstream data
  Angela Rinaldi, Consorzio Cooperative Costruzioni; Furio Camillo, University of Bologna
Pages: 23 Size: 763 Kb 
tweet!  A dynamic approach to the segmentation of financial customers
  Paolo Frassetto, RasBank; Valeria Severini, FreeData
Pages: 23 Size: 489 Kb 
tweet!  Liquidity Monitoring and Analyses System
  V. E. Sorokoumov, Savings Bank of Russian Federation; V. V. Konuzin, Savings Bank of Russian Federation; V. V. Pakhomov, Savings Bank of Russian Federation
Pages: 6 Size: 494 Kb 
Plenary Session
tweet!  Improvements Made with Output Delivery System in Data Processing
  Maja Ledic Blazevic, Croatian Bureau of Statistics
Pages: 5 Size: 62 Kb 
tweet!  Risk Simulation with SAS/IML - Corporate Insurance Solutions for Fortune 2000 companies
  Boris Weimann, Information Works; Gero Niessen, Gerling General Insurance Group
Pages: 20 Size: 1011 Kb 
tweet!  The Intelligence Layer - an Organized Approach to Business Intelligence
  Allan Russell, SAS Institute; Stefan Gossler, SAS Institute
Pages: 57 Size: 10635 Kb 
Process Production Quality
tweet!  Mining the earth's diamonds: SAS' role for information delivery and knowledge advancement
  Dave Apter, DeBeers Africa Exploration
Pages: 34 Size: 4873 Kb 
tweet!  Repsol YPF - a complete implementation model of balanced scorecards in the oil and gas sector
  Antonio Arce, Accenture
Pages: 24 Size: 2152 Kb 
tweet!  Software Validation in Clinical Trial Reporting: Experiences from the Biostatistical & Data Sciences Department
  Andrea Baker, GlaxoSmithKline
Pages: 25 Size: 1592 Kb 
tweet!  From GaAs to Mobile Phones: the Implementation of a Quality Warehouse
  Paul Burgess, Filtronic Compound Semiconductor Ltd.
Pages: 6 Size: 357 Kb 
tweet!  SAS Process Intelligence: Closing the "Knowing-Doing" Gap to Deliver Value Through Process Efficiency, Effectiveness and Adaptability
  Ian Cox, SAS Institute
Pages: 38 Size: 1998 Kb 
tweet!  Data Mining as Method to Streamline the Drug Discovery Process
  Markus Duerring, Predict AG
Pages: 20 Size: 406 Kb 
tweet!  Setting new Standards in Customer Satisfaction Measurement
  Henrik Helmholt, Grundfos A/S
Pages: 19 Size: 2180 Kb 
tweet!  A retrospective evaluation of a data mining approach to fetal asphyxia at delivery in a hospital database
  Olavi Kauhanen, Kuopio University Hospital; Seppo Heinonen, Kuopio University Hospital
Pages: 53 Size: 1223 Kb 
tweet!  Evolution of the Data Warehouse at the Russian Railways
  Igor Movchikov, Russian Railways
Pages: 24 Size: 442 Kb 
tweet!  Expanding SAP capabilities in maintenance
  Henning Lillejord, Phillips Petroleum Company; Pål Navestad, Phillips Petroleum Company
Pages: 13 Size: 1374 Kb 
tweet!  Delivering Clinical Study Data Using SAS/IntrNet
  Barrie Nelson, SmithKline Beecham Pharmaceuticals; Robert Davis, SmithKline Beecham Pharmaceuticals
Pages: 28 Size: 261 Kb 
tweet!  The SAS/UK Clinical Data Management Knowledge Solution
  Ian Pimblett, SAS Institute
Pages: 23 Size: 618 Kb 
tweet!  Enterprise cancer registry
  Romor Pierantonio, INSIEL S.p.A.; Vicario Gianni, CENTRO di RIFERIMENTO ONCOLOICO di Aviano
Pages: 4 Size: 214 Kb 
tweet!  Web and Data Warehouse technology combined in a pharmaceutical decision support system
  Christine Vander Vorst, SPSInfoquest
Pages: 29 Size: 477 Kb 
tweet!  AstraZeneca's AWACS IntraNet: Remote sensing of the sales force
  Johan Velema, AstraZeneca; Willem Boersma, PW Consulting BV
Pages: 27 Size: 2666 Kb 
tweet!  Implentation of an outlier detection method for hihg throughput screening in drug discovery
  Ronny Schrijvers, LACO Information Services NV/SA; Rudi Verbeeck, Janssen Pharmaceutica
Pages: 23 Size: 1376 Kb 
tweet!  End to end datawarehousing with SAS at steel rolling company ALZ
  Kris Vranken, ALZ nv
Pages: 17 Size: 5904 Kb 
Risk Management
tweet!  Account profiling for improved collection results
  Sharief Allie, PIC Solutions
Pages: 26 Size: 2496 Kb 
tweet!  The Portfolio Forecasting System
  Paul Alton, Barclays
Pages: 25 Size: 356 Kb 
tweet!  An approach to the risk management of structured financial products
  Marco Cammi, Banca Monti dei Paschi di Siena
Pages: 5 Size: 125 Kb 
tweet!  The Risk Control Process in the Management of a Diversified Banking Group: the case of Monte Paschi di Siena Group
  Pierfrancesco Cocco, Banca Monti dei Paschi di Siena
Pages: 28 Size: 350 Kb 
tweet!  BNL's experience in building an internal rating system for domestic corporate customers
Pages: 4 Size: 195 Kb 
tweet!  A New Decision-Making Support Analysis for the Auditing Area at Banca Monte Dei Paschi Di Siena
  Francesco Marzocchi, Banca Monte Dei Paschi Di Siena; Renato Coppi, Banca Monte Dei Paschi Di Siena; Roberto Tognazzi, Banca Monte Dei Paschi Di Siena
Pages: 28 Size: 1282 Kb 
tweet!  Overview of Risk Dimensions
  Rik van de Weerthof, SAS Institute
Pages: 34 Size: 1723 Kb 
tweet!  Risk management and IAS reporting at Deutsche Postbank AG
  Harmut Komme, SAS Institute; Jan Olaf Weber, Deutsche Postbank
Pages: 23 Size: 439 Kb 
tweet!  Simulation of risk values as a powerful tool of risk management optimization
  C. Windolph, Cs2 Informatik GmbH & Co.; E. Honak, Comerzbank AG
Pages: 19 Size: 678 Kb 
Statistical Analysis
tweet!  SAS and CFMS Integration - Attacking Fraud in Next Generation Networks
  Augusto Argento
Pages: 35 Size: 1246 Kb 
tweet!  Data Mining In a Zero Latency Enterprise
  Philip Bosinoff, Compaq Computer Corp.
Pages: 36 Size: 2068 Kb 
tweet!  Kaleidos - A Splash of Colour for the "Silvery Haired"
  Guido Cuzzocrea, Nunatac; Ignazia Vitali, Consodata; Linda Pimpinelli, Consodata; Salvina Piccarreta, Nunatac
Pages: 32 Size: 3056 Kb 
tweet!  "E-tailing" - Click analysis for online shopping profiling
  Bernd Drewes, SAS Institute
Pages: 24 Size: 622 Kb 
tweet!  The use of Enterprise Miner with large volumes of data for forecasting in an automated batch process
  Justine Eastman, OCS Consulting Plc
Pages: 12 Size: 321 Kb 
tweet!  Current and Future Directions for Analytical Solutions
  Alan Eaton, SAS Institute
Pages: 44 Size: 2090 Kb 
tweet!  New Features and Future Directions for Enterprise Miner
  David Duling, SAS Institute; Gerhard Held, SAS Institute
Pages: 31 Size: 689 Kb 
tweet!  Building a compelling case for Enterprise Miner Within The Bank of Scotland
  Simon Hughes, Bank of Scotland
Pages: 33 Size: 1947 Kb 
tweet!  The data mining process and SAS Enterprise Miner in Elisa Communications Corporation
  Jaana Jarvelainen, Elisa Communications Corporation
Pages: 20 Size: 308 Kb 
tweet!  Fraud Detection in Healthcare - MBF's successful approach through SAS South Pacific Data Mining Discovery Centre
  Jolie Reichel, Medical Benefits Fund of Australia Limited
Pages: 14 Size: 367 Kb 
tweet!  Using SAS Enterpise Miner Analytical CRM in Finance
  Sascha Schubert, SAS Institute
Pages: 33 Size: 2020 Kb 
tweet!  Football and data mining: a statistical system for a "real-time" monitoring of players' performance in the European Championships
  Furio Camillo, Universita di Bologna; Stefano Sforza, Information Delivery Systems
Pages: 6 Size: 505 Kb 
tweet!  The SAS Text Mining Solution
  Bernd Drewes, SAS Institute; Wayne Thompson, SAS Institute
Pages: 22 Size: 759 Kb 
tweet!  WELFARE - Wells, Field Analysis, Reservoir Evaluation
  C. Mouret, Total Fina ELF; J. F. Coste, Total Fina ELF; J. P. Valois, Total Fina ELF
Pages: 50 Size: 1142 Kb 
tweet!  Knowledge Solution for Credit Scoring
  Hendrik Wagner, SAS Institute
Pages: 26 Size: 676 Kb 
tweet!  Send in the Clones
  Philip Whittall
Pages: 22 Size: 1091 Kb 
tweet!  Improving Datamining Results Through Data Selection and Preparation
  Hein Lochner, Old Mutual; Nigel Wigram, Old Mutual
Pages: 49 Size: 832 Kb 
tweet!  Customer Segmentation and retail product assortment
  Barry Young, Sobeys Inc.
Pages: 18 Size: 352 Kb 
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